Analyst – Information Technology

Job Description

Job overview and responsibilities
Works on one or more projects
Works on moderate to complex projects
Provides direction tools, and process support to less senior employees
Knowledge in own discipline
Requires moderate guidance
Provides basic support and solutions
Makes decisions within guidelines & policy
May manage projects of limited scope
Assist in planning and design of solutions via requirements gathering
Create simple workflow models and process maps based on input from multiple sources
Lead meetings with Technology and Business Partners to gather needs and requirements
Aligns process/procedures to best practice solutions
Analyzes efficiencies and effectiveness of current solutions
Document training programs and knowledge articles
Basic understanding of business principles (United systems)
Identifies problems/issues and finds solutions
Monitors compliance and adherence to principles
Partners with business managers
Ensures work is within project scope

Required
Bachelors Degree in Computer Science, Information Systems, or Business Administration
2-5 IT and/or business experience, or any equivalent combination of experience, education, and/or training
Ability to communicate verbally and in writing with all levels of employees and management
Capable of successful formal and informal communication
Speaks and writes clearly and understandably at the right level
Widely trusted; seen as a direct, truthful individual
Can present the unvarnished truth in an appropriate and helpful manner
Keeps confidences
Admits mistakes
Doesn’t misrepresent him/herself for personal gain
Works well in a collaborative setting
Supports work team by volunteering for and completing assignments
Acts as a positive team member by contributing to discussions
Develops and maintains both formal and informal relationships enterprise-wide
Defines success in terms of the entire team through mentoring and knowledge transfer
Involves demonstrating a commitment to increasing knowledge and skills in current technical/functional area
Keeps up to date on technical developments
Stays informed as to industry practices
Knows how to apply relevant technical processes to appropriate business needs
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position